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Return Policy

We want you to be fully satisfied with every item that you purchase from WOO. If you are not satisfied with a purchase, you may return your order within 30 days from date of purchase for a full refund of the purchase price, minus shipping.

The item must be returned to WOO in new condition, in original boxes, and with all paperwork, parts and accessories unused to ensure full credit. Our 30-day return applies to all products purchased from the AU WOO Shop.

Please note that WOO cannot take back returns of products purchased from Kite Shops, and Kite Shops cannot take back returns of products purchased from WOO.

Postmark returns to:

WOO Australia
ATTN: Robert Bratz
25/25-29 Bond Street
Maroubra NSW 2035
Australia

If you have any further questions about our return policy or the status of your return, you can reach us at support@woosports.com